process The Process Signal (and why it should matter to you) Whenever you join a new community, you're naturally drawn to the content and the people. But that's not the sauce. If you know what's what, you're really after the magic. The sauce. You want THE PROCESS.
tripod The Community Tripod: Events, Dialogue, Solutions Think of your community like your favorite TV show. Why do you keep going back? Because you know when to tune in for the next episode.
feedback Seedback, not Feedback The strength and depth of your community are directly proportional to the effort you invest in it.
communication Better Inputs, Better Outcomes: Talk to Your Community If you work without tapping into the gold mine that is your community's feedback, you're flying blind. I'm not talking about NPS surveys, I mean discussions of what they need and how you are making it / curating it.
Launch, Getting Started, Paywall, Corhort, Access Five Soft Launch Steps for Your Community Initiatives Done right, a soft launch will help you build trust and momentum while you also learn about your members. You'll have a 'go' or 'no go' from those whose opinions matter most, saving you and your community members invaluable time and energy.
